Frequently Asked Questions

What is your shipping Policy?

Shipping & Returns

PRINTS

MYSTERY DINOSAUR PRODUCTIONS USES BAY PHOTO LAB FOR PRINTS.

SORRY for inconvenience. Shipping prices to be posted soon!

Bay Photo Lab has a long history of innovative photographic printing and photo finishing services. Located in the coastal redwoods outside of Santa Cruz, California, Bay Photo has been providing Professional Photographers with the highest quality printing and customer service for over 40 years.

Return Policy

Our policy here at Mystery Dinosaur Productions is that we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact me

and include your order number and a brief description of what’s going on. We will contact you to see how we can help!

ORIGINAL PAINTINGS

Mystery Dinosaur Productions SHIPS WORLDWIDE WITH USPS AND FEDEX.

Please contact me as the shipping for each painting is different. Some are on paper and some on canvas. A few are already framed and you have the option of buying it framed or unframed so shipping will vary accordingly. I live in Hawaii so I'm sorry but shipping is going to be a little more expensive if you are on the mainland! However if you live in Hawaii (Oahu), I may be able to drop it off to you!

Contact me

trusted

by artstorefronts

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

RETURN POLICY Our policy here at Mystery Dinosaur Productions is that we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please CONTACT me https://www.mysterydinosaur.com/contact-Fae Include your order number and a brief description of what’s going on. We will contact you to see how we can help!

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

All my prints are made by Bay Photo in CA, Bay photo uses premium archival inks . The paper that is used on my site is Canson Infinity Print MaKing Rag Formerly Known As BFK Rives, 310 Gsm, No OBAs, 100% Rag, Pure White, Acid-Free, Mould-Made

Your cart is currently empty.

Saved Successfully.