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Shipping & Returns

MYSTERY DINOSAUR PRODUCTIONS USES BAY PHOTO LAB FOR PRINTS.

Bay Photo Lab ships worldwide with USPS, UPS, and FedEx.


HOLIDAY CUTOFFS 2020

Shipping carriers are forecasting longer than normal transit times for the 2020 holiday season. Mystery Dinosaur recommends placing orders early to account for any delays on the part of the shipping carriers. 

Do you want this by Christmas? Here are the deadlines to order by!  If you are ordering framed products, please order a few days earlier. 

Domestic Orders:
  • Friday December 11 - FedEx Ground and UPS Ground November 30
  • Saturday, December 12 - UPSMI Domestic
  • Monday, December 14- Last chance for Overnight Saturday Delivery before Christmas (FedEx and UPS)
  • Monday, December 14 - USPS Priority
  • Thursday, December 17- FedEx Express Saver
  • Friday, December 18 - 2-Day Shipping (FedEx and UPS)
  • Saturday, December 19 - Standard Overnight (FedEx and UPS)

International Orders:
  • Friday,November 27 - APC International
  • Friday, November 30 - UPSMI International
  • Wednesday, December 2 - USPS First Class International
  • Wednesday, December 2- USPS Priority International
  • Monday, December 14 - UPS WorldWide Expedited/WorldWide Saver
  • Monday, December 14 - FedEx International Economy / International Priority

 

WHAT IS YOUR SHIPPING POLICY?

SHIPPING PRICES

                                                                                                                                                         HI & AK special prices!!

Cart Total FromToStandard Shipping*2-Day Shipping*Overnight Shipping*International Shipping Charge*HI &AK Standard ShippingHI &AK 2-Day ShippingHI &AK Overnight Shipping
$0.00$64.99$5.99$11.99$19.99$32.80$5.60$19.99$29.99
$64.99129.99$9.99$11.99$19.99$32.80$5.60$19.99$29.99
$129.99194.99$14.99$16.99$23.99$58.73$7.88$25.49$35.99
$194.99$259.99$18.99$21.99$34.99$69.10$8.69$28.59$45.49
$259.99$389.99$21.99$37.99$57.99$119.94$10.00$49.39$75.39
$389.99$519.99$35.99$74.99$99.99$133.28$16.51$97.49$129.99
$519.99$499.99$1299.99$83.99$125.99$222.16$22.74$109.19$163.79
$1299.99$999.99$2599.99$105.99$149.99$322.19$34.57$137.79$194.99
$2599.99Plus$99.99$149.99$199.99$444.34$45.49$194.99$259.99

* Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.


Large Size Products and Crating Policies

  • Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
    • Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
    • Crate for MetalPrints over 40x60 $20.00 (required)
  • Products over 40" long that are shipped flat may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

  • If you reside outside of the USAi, please contact me  regarding your shipping preferences.
  • APO shipping is charged full cost and sent via USPS.
  • Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
  • We are not responsible for duties and taxes required for international shipping.
  • Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact me with the details of what will be in the order and the address it will be shipped to.

What is your Policy on Returns/Exchanges/Refunds?

RETURN POLICY

  • Our policy here at Mystery Dinosaur Productions is that we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact contact me me

    and include your order number and a brief description of what’s going on. We will contact you to see how we can help!

ORIGINAL PAINTINGS

MYSTERY DINOSAUR PRODUCTIONS SHIPS WORLDWIDE WITH USPS AND FEDEX.

Please contact me as the shipping for each painting is different. Some are on paper and some on canvas. A few are already framed and you have the option of buying it framed or unframed so shipping will vary accordingly. I live in Hawaii so I'm sorry but shipping is going to be a little more expensive if you are on the mainland! However if you live in Hawaii (Oahu), I may be able to drop it off to you!

 Contact me





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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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